Cognitive Solutions Division
(Formerly Klein Associates Division)

Seminal Publications

Crandall, B., Klein, G., & Hoffman, R.R. (2006). Working minds: A practitioner’s guide to cognitive task analysis.  Cambridge, MA: MIT Press.

Crandall, B., & Getchell-Reiter, K. (1993). Critical decision method: A technique for eliciting concrete assessment indicators from the "intuition" of NICU nurses. Advances in Nursing Sciences, 16(1), 42-51.

Crandall, B., & Wears, R. L. (2008). Expanding perspectives on misdiagnosis. The American Journal of Medicine, 121(5A), 530-533.

Hoffman, R. R., Crandall, B. W., & Shadbolt, N. R. (1998). Use of the critical decision method to elicit expert knowledge: A case study in cognitive task analysis methodology. Human Factors, 40(2), 254-276.

Hutton, R, Miller, T, and Thordsen, M. (2003). Decision-centered design: Leveraging Cognitive Task Analysis in design. In E. Hollnagel (Ed). Handbook of Cognitive Task Design.

Mahwah, NJ: Lawrence Erlbaum Associates. 383-416.

Kahneman, D., & Klein, G. (2009).  Conditions for intuitive expertise:  A failure to disagree. American Psychologist, 64(6), 515-526.

Klein, G. (2009).  Streetlights and shadows: Searching for the keys to adaptive decision making.  MIT Press.

Klein, G. (2005). The strengths and limitations of teams for detecting problems. Cognition, Technology and Work.

Klein, G. (2008).  Naturalistic decision making.  Human Factors, 50 (3), 456-460.

Klein, G. (2007). Performing a project premortem.  Harvard Business Review, September, 18-19.

Klein, G., Snowden, D., & Chew, L.P. (2007).  Anticipatory thinking.  Proceedings of the 8th Conference on Naturalistic Decision Making, Pacific Grove, CA.

Klein, G., Phillips, J. K., Rall, E., & Peluso, D. A. (2007). A data/frame theory of sensemaking, In R.R. Hoffman (Ed.) Expertise out of Context. Erlbaum: Mahweh, NJ

Klein, G., Pliske, R. M., Crandall, B., & Woods, D. (2005). Problem detection. Cognition, Technology, and Work, 7, 14-28.

Klein, G. (2004). The power of intuition. New York: A Currency Book/Doubleday.

Klein, G., Woods, D. D., Bradshaw, J. M., Hoffman, R. R., & Feltovich, P. J. (2004). Ten challenges for making automation a "team player" in joint human-agent activity. IEEE Intelligent Systems, November/December, 91-95.

Klein, G., Ross, K. G., Moon, B. M., Klein, D. E., Hoffman, R. R., & Hollnagel, E. (2003). Macrocognition. IEEE Intelligent Systems, 18(3), 81-85.

Klein, G. (1998). Sources of power: How people make decisions. MIT Press: Cambridge, MA.

Klein, G., Wolf, S., Militello, L., & Zsambok, C. (1995). Characteristics of skilled option generation in chess. Organizational Behavior and Human Decision Processes, 62(1), 63-69.

Klein, G. A., & Crandall, B. W. (1995). The role of mental simulation in naturalistic decision making. In J. Flach, P. Hancock, J. Caird, and K. Vicente (Eds.), The ecology of human-machine systems (pp. 324-358). Hillsdale, NJ: Lawrence Erlbaum Associates.

Klein, G. A., & Hoffman, R. (1993). Seeing the invisible: Perceptual/cognitive aspects of expertise. In M. Rabinowitz (Ed.), Cognitive science foundations of instruction (pp. 203-226). Mahwah, NJ: Lawrence Erlbaum Associates.

Klein, G and Millitello, L. (2001). Some guidelines for conducting cognitive task analysis. In E. Salas (Ed). Advances in Human Performance and Cognitive Engineering Research. New York: JAI/Elsevier.163-199.

Klein, G. A., Orasanu, J., Calderwood, R., & Zsambok, C. E. (Eds.) (1993). Decision making in action: Models and methods. NJ: Ablex Publishing Corporation.

Klein, G. A. (1989). Do decision biases explain too much? Human Factors Society Bulletin, 23(5), 1-3.

Klein, G. A. (1989). Recognition-primed decisions. In W. B. Rouse (Ed.), Advances in man-machine systems research (Vol. 5, pp. 47-92). Greenwich, CT: JAI Press, Inc.

Klein, G. A., Calderwood, R., & MacGregor, D. (1989). Critical decision method for eliciting knowledge. IEEE Transactions on Systems, Man, and Cybernetics, 19(3), 462-472.

Klein, G, Pilske, R, Crandall, B, and Woods, D.D. (2005). Problem detection. Cognition, Technology and Work. 7: 14-28.

Pliske, R. M., Crandall, B., & Klein, G. (2004). Competence in weather forecasting. In K. Smith, J. Shanteau & P. Johnson (Eds.), Psychological investigations of competence in decision making (pp. 40-70). Cambridge, MA: Cambridge University Press.

Schmitt, J. F., & Klein, G. (1996). Fighting in the fog: Dealing with battlefield uncertainty. Marine Corps Gazette, 80, 62-69.

Schmitt, J. F., & Klein, G. (1999). How we plan. Marine Corps Gazette, 83(10), 18-26.

Sieck, W. R. & Rasmussen, L. J. (2008).  Cultural Network Analysis: Characterizing Target Audience Cognition.  Proceedings of the 2008 Phoenix Challenge Conference on Information Operations, April 2008, Monterey CA.

Sieck, W. R., Rasmussen, L. J., & Smart, P. (in press). Cultural Network Analysis: A cognitive approach to cultural modeling. To appear in D. Verma (Ed.), Network Science for Military Coalition Operations: Information Extraction and Interactions, IGI Global.

Rasmussen, L. J., Sieck, W. R., & Smart, P.  (2009). What is a good plan? Cultural variations in expert planners’ concepts of plan quality.  Journal of Cognitive Engineering & Decision Making, 3, 228-249.

Militello, L. G., & Hutton, R. J. B. (1998). Applied Cognitive Task Analysis (ACTA): A practitioner's toolkit for understanding cognitive task demands. Ergonomics, Special Issue: Task Analysis, 41(11), 1618-1641.

Miller, T. E., & Woods, D. D. (1997). Key issues for NDM researchers in systems design. In C. Zsambok & G. Klein (Eds.), Naturalistic decision making (pp. 141-150). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

Zsambok, C. E., & Klein, G. (Eds.). (1997). Naturalistic decision making. Mahwah, NJ: Lawrence Erlbaum Associates.